ISO 9001:2015 QMS Lead Auditor Training Course

About Course

This 5-day virtual classroom training course is designed to equip participants with the knowledge and skills necessary to become a certified Lead Auditor for ISO 9001:2015 Quality Management Systems (QMS). It is certified by Exemplar Global and provides hands-on training to ensure participants understand auditing principles, techniques, and practices.

The course covers essential topics such as ISO 9001 requirements, audit planning, conducting an audit, reporting results, and corrective actions. Participants will gain an in-depth understanding of the high-level structure (HLS), the Plan-Do-Check-Act (PDCA) cycle, and auditing methodologies.

Upon successful completion, participants will receive an Exemplar Global-registered Certificate of Achievement, providing them with international recognition and professional credibility as a Lead Auditor.

Course Content

Introduction to Quality Management Systems (QMS) & Process Approach
This topic provides an overview of Quality Management Systems (QMS) based on ISO 9001:2015. It explains the process approach, the purpose of QMS, and the benefits of implementing a structured quality management framework in an organization.

Lesson 1: Introduction to ISO 9001:2015 and QMS
Lesson 2: Understanding the process approach in quality management
Lesson 3: Key benefits and objectives of a QMS

Auditing Principles
Auditing principles form the foundation of a successful audit. This topic covers the seven principles of quality management, the responsibilities of an auditor, and the importance of impartiality, integrity, and evidence-based decision-making.

ISO 9001:2015 Standard Overview
This topic provides an in-depth explanation of ISO 9001:2015, including its structure, clauses, and requirements. It also highlights related standards such as ISO 9000, ISO 9004, and ISO 19011.

High-Level Structure (HLS) & Plan-Do-Check-Act (PDCA) Cycle
ISO 9001:2015 follows the High-Level Structure (HLS) and PDCA cycle to ensure continuous improvement. This topic explains how these frameworks contribute to an effective QMS.

Audit Planning & Preparation
Effective audits require thorough planning. This topic covers developing an audit plan, setting objectives, defining audit scope, and preparing checklists.

Conducting an Audit
This topic focuses on the practical execution of audits, including collecting evidence, conducting interviews, and following audit protocols.

Reporting Audit Results
Once an audit is completed, the results must be documented and reported effectively. This topic explains how to write audit reports and communicate findings.

Corrective Actions & Continuous Improvement
Audits should lead to corrective actions and continuous improvement. This topic covers how organizations can resolve issues and improve their QMS based on audit results.

ISO 9001:2015 Certification Process
Organizations seeking ISO 9001:2015 certification must follow a structured process. This topic explains third-party audits, certification steps, and compliance requirements.

Written Examination & Course Evaluation
At the end of the course, participants will take a closed-book exam to assess their knowledge. Continuous evaluation will also be conducted throughout the course.

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About Course

Course Content

Lesson 1: Introduction to ISO 9001:2015 and QMS

Lesson 2: Understanding the process approach in quality management

Lesson 3: Key benefits and objectives of a QMS

Auditing Principles Auditing principles form the foundation of a successful audit. This topic covers the seven principles of quality management, the responsibilities of an auditor, and the importance of impartiality, integrity, and evidence-based decision-making.

Lesson 1: The seven principles of quality management

Lesson 2: Role and responsibilities of an auditor

Lesson 3: Importance of objectivity and evidence-based auditing

ISO 9001:2015 Standard Overview This topic provides an in-depth explanation of ISO 9001:2015, including its structure, clauses, and requirements. It also highlights related standards such as ISO 9000, ISO 9004, and ISO 19011.

Lesson 1: Understanding ISO 9000, ISO 9001, and ISO 19011

Lesson 2: High-Level Structure (HLS) and its role in ISO standards

Lesson 3: Explanation of Clauses 1 to 10 with examples

High-Level Structure (HLS) & Plan-Do-Check-Act (PDCA) Cycle ISO 9001:2015 follows the High-Level Structure (HLS) and PDCA cycle to ensure continuous improvement. This topic explains how these frameworks contribute to an effective QMS.

Lesson 1: What is the High-Level Structure (HLS)?

Lesson 2: The Plan-Do-Check-Act (PDCA) cycle

Lesson 3: How HLS and PDCA integrate into QMS auditing

Audit Planning & Preparation Effective audits require thorough planning. This topic covers developing an audit plan, setting objectives, defining audit scope, and preparing checklists.

Lesson 1: Defining audit objectives, scope, and criteria

Lesson 2: Developing an effective audit plan

Lesson 3: Creating an audit checklist and selecting audit methods

Conducting an Audit This topic focuses on the practical execution of audits, including collecting evidence, conducting interviews, and following audit protocols.

Lesson 1: Steps in performing a QMS audit

Lesson 2: Conducting interviews and gathering evidence

Lesson 3: Identifying and documenting non-conformities

Reporting Audit Results Once an audit is completed, the results must be documented and reported effectively. This topic explains how to write audit reports and communicate findings.

Lesson 1: Writing a structured audit report

Lesson 2: Communicating audit findings to stakeholders

Lesson 3: Handling non-conformities and follow-up actions

Corrective Actions & Continuous Improvement Audits should lead to corrective actions and continuous improvement. This topic covers how organizations can resolve issues and improve their QMS based on audit results.

Lesson 1: Implementing corrective and preventive actions (CAPA)

Lesson 2: Monitoring and measuring improvement actions

Lesson 3: Role of audits in driving continuous improvement

ISO 9001:2015 Certification Process Organizations seeking ISO 9001:2015 certification must follow a structured process. This topic explains third-party audits, certification steps, and compliance requirements.

Lesson 1: Steps to achieve ISO 9001 certification

Lesson 2: Role of third-party auditors and certification bodies

Lesson 3: Maintaining compliance after certification

Written Examination & Course Evaluation At the end of the course, participants will take a closed-book exam to assess their knowledge. Continuous evaluation will also be conducted throughout the course.

Lesson 1: Continuous evaluation through exercises and case studies

Lesson 2: Final written examination (closed-book, passing score: 70%)

Lesson 3: Certification requirements and issuing of Exemplar Global certificates

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